What this policy covers
This policy explains how QueryPilot collects and uses information when you visit our website, create an account, or use the QueryPilot API and dashboard.
Information we collect
We collect account details such as your name, email address, workspace settings, API key metadata, request counts, and billing status. Payment details are processed by our payment provider and are not stored by QueryPilot.
We may receive technical information such as IP address, browser type, device information, and service logs needed to secure and operate the API.
How we use information
- Provide, secure, and improve the QueryPilot service.
- Measure API usage, latency, errors, and credit balances.
- Process payments, prevent fraud, and provide support.
- Send service messages and, where permitted, product updates.
Sharing
We share information with service providers that help us host the service, process payments, send transactional email, and monitor reliability. We do not sell personal information.
Retention and choices
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You may contact us to request access, correction, or deletion of account information, subject to applicable requirements.
Contact
Questions about privacy can be sent to [email protected].